Information we collect
When you submit an enquiry, we may collect information you provide such as your name, phone number, email address, event type, preferred date, event location and message.
We may also collect limited technical information about website usage through privacy-focused analytics, such as pages viewed, referral source, device type and interactions with website buttons. Analytics should not intentionally include the private content of your enquiry.
How we use information
We use enquiry information to respond to you, understand your event requirements, prepare or discuss services, maintain enquiry records and operate the website.
If you choose to contact us through WhatsApp, your interaction is also subject to WhatsApp's own terms and privacy practices.
Email service providers
We may use a transactional email provider to deliver website enquiry notifications and related messages.
Data sharing
We do not sell personal information. Information may be processed by service providers used to operate the website, communications and hosting, only as needed for those functions.
Data retention
Enquiry information may be retained for business follow-up, record keeping and service administration. Records that are no longer required should be deleted according to the business's retention practices.
Security
Reasonable technical and administrative measures are used to protect website and enquiry data. No internet-based system can be guaranteed to be completely secure.
Your requests
You may contact us to request correction or deletion of personal information we hold about you, subject to any information we are required to retain for legitimate business or legal reasons.
Contact
For privacy questions, contact: shankar@shanksevent.com
Business name: Shanks Event Management